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NAME

Kernel::System::ProcessManagement::DB::TransitionAction

DESCRIPTION

Process Management DB TransitionAction backend

PUBLIC INTERFACE

new()

Don't use the constructor directly, use the ObjectManager instead:

    my $TransitionActionObject = $Kernel::OM->Get('Kernel::System::ProcessManagement::DB::TransitionAction');

TransitionActionAdd()

add new TransitionAction

returns the id of the created TransitionAction if success or undef otherwise

    my $ID = $TransitionActionObject->TransitionActionAdd(
        EntityID    => 'TA1'                     # mandatory, exportable unique identifier
        Name        => 'NameOfTransitionAction', # mandatory
        Config      => $ConfigHashRef,           # mandatory, transition action configuration to be
                                                 #    stored in YAML format
        UserID      => 123,                      # mandatory
    );

Returns:

    $ID = 567;

TransitionActionDelete()

delete an TransitionAction

returns 1 if success or undef otherwise

    my $Success = $TransitionActionObject->TransitionActionDelete(
        ID      => 123,
        UserID  => 123,
    );

TransitionActionGet()

get TransitionAction attributes

    my $TransitionAction = $TransitionActionObject->TransitionActionGet(
        ID            => 123,            # ID or EntityID is needed
        EntityID      => 'P1',
        UserID        => 123,            # mandatory
    );

Returns:

    $TransitionAction = {
        ID           => 123,
        EntityID     => 'TA1',
        Name         => 'some name',
        Config       => $ConfigHashRef,
        CreateTime   => '2012-07-04 15:08:00',
        ChangeTime   => '2012-07-04 15:08:00',
    };

TransitionActionUpdate()

update TransitionAction attributes

returns 1 if success or undef otherwise

    my $Success = $TransitionActionObject->TransitionActionUpdate(
        ID          => 123,                      # mandatory
        EntityID    => 'TA1'                     # mandatory, exportable unique identifier
        Name        => 'NameOfTransitionAction', # mandatory
        Config      => $ConfigHashRef,           # mandatory, actvity dialog configuration to be
                                                 #   stored in YAML format
        UserID      => 123,                      # mandatory
    );

TransitionActionList()

get an TransitionAction list

    my $List = $TransitionActionObject->TransitionActionList(
        UseEntities => 0,                       # default 0, 1 || 0. if 0 the return hash keys are
                                                #    the transition action IDs otherwise keys are
                                                #    the transition action entity IDs
        UserID      => 1,
    );

    Returns:

    $List = {
        1 => 'NameOfTransitionAction',
    }

    or

    $List = {
        'AD1' => 'NameOfTransitionAction',
    }

TransitionActionListGet()

get an Transition Action list with all Transition Action details

    my $List = $TransitionActionObject->TransitionActionListGet(
        UserID      => 1,
    );

Returns:

    $List = [
        {
            ID             => 123,
            EntityID       => 'TA1',
            Name           => 'some name',
            Config         => $ConfigHashRef,
            CreateTime     => '2012-07-04 15:08:00',
            ChangeTime     => '2012-07-04 15:08:00',
        }
        {
            ID             => 456,
            EntityID       => 'TA2',
            Name           => 'some name',
            Config         => $ConfigHashRef,
            CreateTime     => '2012-07-04 15:09:00',
            ChangeTime     => '2012-07-04 15:09:00',
        }
    ];

TERMS AND CONDITIONS

This software is part of the OTRS project (https://otrs.org/).

This software comes with ABSOLUTELY NO WARRANTY. For details, see the enclosed file COPYING for license information (GPL). If you did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.

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