Kernel::System::Ticket::Article::Backend::MIMEBase::Base - base class for article storage modules
This is a base class for article storage backends and should not be instantiated directly.
Don't instantiate this class directly, get instances of the real storage backends instead:
my $BackendObject = $Kernel::OM->Get('Kernel::System::Article::Backend::MIMEBase::ArticleStorageDB');
Generate a base article content path for article storage in the file system.
my $ArticleContentPath = $BackendObject->BuildArticleContentPath();
Get article attachment index as hash.
my %Index = $BackendObject->ArticleAttachmentIndex( ArticleID => 123, ExcludePlainText => 1, # (optional) Exclude plain text attachment ExcludeHTMLBody => 1, # (optional) Exclude HTML body attachment ExcludeInline => 1, # (optional) Exclude inline attachments OnlyHTMLBody => 1, # (optional) Return only HTML body attachment, return nothing if not found );
Returns:
my %Index = { '1' => { # Attachment ID ContentAlternative => '', # (optional) ContentID => '', # (optional) ContentType => 'application/pdf', Filename => 'StdAttachment-Test1.pdf', FilesizeRaw => 4722, Disposition => 'attachment', }, '2' => { ContentAlternative => '', ContentID => '', ContentType => 'text/html; charset="utf-8"', Filename => 'file-2', FilesizeRaw => 183, Disposition => 'attachment', }, ... };
Get the stored content path of an article.
my $Path = $BackendObject->_ArticleContentPatGeth( ArticleID => 123, );
This software is part of the OTRS project (https://otrs.org/).
This software comes with ABSOLUTELY NO WARRANTY. For details, see the enclosed file COPYING for license information (GPL). If you did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.