Kernel::GenericInterface::Operation::Ticket::TicketHistoryGet - GenericInterface Ticket History Get Operation backend
usually, you want to create an instance of this by using Kernel::GenericInterface::Operation->new();
perform TicketHistoryGet Operation. This function is able to return one or more ticket entries in one call.
my $Result = $OperationObject->Run( Data => { UserLogin => 'some agent login', # UserLogin or SessionID is required SessionID => 123, Password => 'some password', # if UserLogin is sent then Password is required TicketID => '32,33', # required, could be coma separated IDs or an Array }, ); $Result = { Success => 1, # 0 or 1 ErrorMessage => '', # In case of an error Data => { TicketHistory => [ { TicketID => 123, History => [ # ... ], }, ], }, };
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