Returns article html.
my $HTML = $ArticleBaseObject->ArticleRender( TicketID => 123, # (required) ArticleID => 123, # (required) ShowBrowserLinkMessage => 1, # (optional) Default: 0. ArticleActions => [], # (optional) );
Result: $HTML = "<div>...</div>";
Returns common fields for any article.
my %ArticleMetaFields = $ArticleBaseObject->ArticleMetaFields( TicketID => 123, # (required) ArticleID => 123, # (required) );
Returns:
%ArticleMetaFields = ( DynamicField_Item => { Label => 'Item', # mandatory Value => 'Value', # mandatory Link => 'http://...', # optional }, AccountedTime => { ... }, );
Get URL used for article sender image.
my $SenderImage = $ArticleBaseObject->_ArticleSenderImage( Sender => 'John Doe <jdoe@example.com>', );
Returns:
$SenderImage = '//gravatar.com/avatar/28a58af1db24962e81212115e7cac685?s=80';