The area in a chat window that displays the chat transcript to a visitor.
Must be used within <liveAgent:clientChat>. Each chat window can have only one chat log.
Attribute Name | Attribute Type | Description | Required? | API Version | Access |
---|---|---|---|---|---|
agentTypingLabel | String | A string specifying the label that appears when the agent is typing a message; the default English label is "The agent is typing." | 24.0 | ||
chatEndedByAgentLabel | String | A string specifying the label that appears when the agent has ended the chat; the default English label is "The chat has been ended by the agent." | 24.0 | ||
chatEndedByVisitorIdleTimeoutLabel | String | A string specifying the label that appears when the chat is ended by visitor idle (customer) time-out; the default English label is "Chat session ended by visitor idle time-out." | 24.0 | ||
chatEndedByVisitorLabel | String | A string specifying the label that appears when the visitor has ended the chat; the default English label is "You've ended the chat." | 24.0 | ||
chatTransferredLabel | String | A string specifying the label that appears when the chat has been transferred to a new agent; the default English label is "{OperatorName} is your new agent for the chat session." ({OperatorName} defaults to '[First Name] [Last Initial]' of the Salesforce user or the Custom Agent Name as set in the Chat Configuration.) | 24.0 | ||
combineMessagesText | Boolean | Specifies whether the chat log displayed in the customer chat window should support combined messages based on the user ID (true) or not (false). Note: If you turn this on for existing custom chat windows, it will change your markup and you may need to modify your CSS. | 24.0 | ||
id | String | An identifier that allows the component to be referenced by other components in the page. | 14.0 | global | |
rendered | Boolean | A Boolean value that specifies whether the component is rendered on the page. If not specified, this value defaults to true. | 14.0 | global | |
showTimeStamp | Boolean | Specifies whether the chat log displayed in the customer chat window should display the timestamp text input field (true) or not (false). | 24.0 | ||
visitorNameLabel | String | A string specifying the label that appears next to the messages that the visitor sends; the default English label is "Me". | 24.0 |