The Portal publisher lets support agents who use Case Feed compose and post portal messages. This component can only be used in organizations that have Case Feed enabled.
<apex:page standardController="Case" showHeader="true"> <support:portalPublisher id="myPortalPublisher" entityId="{!case.id}" answerBodyHeight="10em" width="500px" answerBody="This is the default Answer" autoCollapseBody="false" showSendEmailOption="false" /> </apex:page>
Attribute Name | Attribute Type | Description | Required? | API Version | Access |
---|---|---|---|---|---|
answerBody | String | The default text value of the answer body. | 25.0 | ||
answerBodyHeight | String | The height of the answer body in ems (em). | 25.0 | ||
autoCollapseBody | Boolean | A Boolean value that specifies whether the answer body will be collapsed to a small height when it is empty. | 25.0 | ||
entityId | id | Entity ID of the record for which to display the portal publisher. In the current version, only Case record ids are supported. | Yes | 25.0 | |
id | String | An identifier that allows the component to be referenced by other components in the page. | 14.0 | global | |
onSubmitFailure | String | The JavaScript invoked if the answer failed to be published to the portal. | 25.0 | ||
onSubmitSuccess | String | The JavaScript invoked if the answer was successfully published to the portal. | 25.0 | ||
rendered | Boolean | A Boolean value that specifies whether the component is rendered on the page. If not specified, this value defaults to true. | 14.0 | global | |
reRender | Object | The ID of one or more components that are redrawn when the answer was successfully published. This value can be a single ID, a comma-separated list of IDs, or a merge field expression for a list or collection of IDs. | 25.0 | ||
showSendEmailOption | Boolean | A Boolean value that specifies whether the option to send email notification should be displayed. | 25.0 | ||
showSubmitButton | Boolean | A Boolean value that specifies whether the submit button should be displayed. | 25.0 | ||
submitButtonName | String | The name of the submit button in the portal publisher. | 25.0 | ||
submitFunctionName | String | The name of a function that can be called from JavaScript to publish the answer. | 25.0 | ||
title | String | The title displayed in the portal publisher header. | 25.0 | ||
width | String | The width of the portal publisher in pixels (px) or percentage (%). | 25.0 |